Warranty

We are pleased to provide the original purchaser with a Manufacturer's Lifetime Structural Warranty against defects in design, construction and materials. For all purposes of this warranty the term “purchaser” is defined as the entity or individual acquiring a new Clozetivity of Boston product as the initial purchaser thereof either from Clozetivity of Boston or an authorized Clozetivity of Boston Dealer.

Exceptions to this warranty include:

Moving parts, which include glides, and slides which are warranted for 10 years from the date of delivery.

Our warranty will not apply to:

Customer’s Own Material (COM) or finishes applied to Clozetivity of Boston products. Products that have been modified or which have not been installed or used according to Clozetivity of Boston application and installation guidelines or warnings. Where there is evidence of alteration, misuse, negligence, or abuse. Products that must be replaced due to normal wear and tear, accident, or shipping damage. Products used for rental purposes.

During the warranty period, we will repair, or, at our discretion, replace any product where we are satisfied that the product is defective. Decision on warranty rest solely with Clozetivity of Boston. All freight charges for items being returned for service must be prepaid by the customer. If a claim is accepted, we will gladly refund the charges incurred.

In no event shall Clozetivity of Boston be liable in either tort or contract for any loss or direct, special, incidental, consequential, or exemplary damages.

This warranty is the Customer’s sole remedy for product defects. Clozetivity of Boston makes no warranties, including the express or implied warranties of merchantability and fitness for a particular purpose, other than the  express warranties contained herein.